This website is provided by Lux-it for your convenience, and it presents information provided for your guidance, some from third parties.

We cannot accept any liability for the accuracy of such information, and your use of it is not a substitute for your personal or professional judgement and reasonable skill and care.If you use the website, you are responsible for maintaining the confidentiality of your payment details and for restricting access to your computer to prevent unauthorised use.

You agree to accept responsibility for all activities that occur on your computer. Lux-it reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion.

1. Copyright and database rights

All content included on the website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Lux-it, its affiliates or its content suppliers and is protected copyright and database right laws. You may not systematically extract and/or re-utilise parts of the contents of the website without Lux-it’s express written consent.

2. Delivery of Goods

Goods ordered from www.lux-it.com are dispatched under the following terms and conditions.

a. Delivery period between 5 days to 5 weeks depending on in which warehouse items ordered are stored at.

b. Free delivery is available for orders over €100. Orders Under €100 incur a delivery charge of €6.

c. Payment is made in advance when the order is placed.

d. Goods remain the property of the Lux-it until received by the buyer and full payment confirmed.

e. No goods shall be returned without prior agreement and a return number (please see return policy below).

3. Returns

Please check your goods within 48 hours of delivery. Check that there are no breakages and that the product is what you ordered.
In the unlikely case of damages or faults, please contact us through the contact page within 48 hours of delivery to arrange a replacement.

Unsuitable goods can be returned with the below terms:

  • Items available directly from the warehouse (delivery within 5 days) returns can be accepted within 2 weeks.
  • Items not directly available from the warehouse (delivery within 5 weeks) returns are only accepted if the product is different from the photo.
  • Items should be in their full original packaging and in new and unused condition, as received. Failing to do so your refund maybe refused.
  • Broken glasses or missing components do not classify as faulty and replacement parts will be sent.

Lux-it cannot be liable for any electrician’s costs due to pre-booked electricians, please check your goods fully prior to booking an installer.
For your peace of mind, we guarantee all our goods, in normal usage, for two years from date of purchase.

4. Cancellations

Cancellation possible up to 2 days from PURCHASE date.

5. Coupon Codes

Only one offer/coupon with each check out.

6. Prices

Prices are fix to those confirmed at check out.

7. Changes to Website

Please note that from time-to-time contents/specifications may change. This is to our discretion and maybe done without notification.